Global Cloud Based BPO Market Size, Status, Research and Forecast 2019-2025

Published On: Jul 2019

Format: PDF

Publisher: QY Research

Pages: 105

Report ID: 3777

Cloud computing has powered many SMEs business with remote workforces to be competitive in the market. It has provided enterprises with an opportunity to work together without any geographical constraints. In addition, it has also helped many organization to strengthen their customer base through modern innovative infrastructure that aids them to perform business operations real-time without any bandwidth limitation and latency.
The Americas was the largest region in the software and BPO services market in 2017. This was due to rapid growth in demand for software services from professional services companies such as finance, HR companies and from manufacturing companies.
In 2018, the global Cloud Based BPO market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Cloud Based BPO status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Cloud Based BPO development in United States, Europe and China.

The key players covered in this study
Accenture
Aon Hewitt
Automatic Data Processing
Capgemini
Capita
Ceridian HCM
CGI
Cognizant Technology Solutions
Computer Sciences
EXLService Holdings
Genpact
Infosys BPO
International Business Machines
KARVY Global Services
NGA Human Resources
NTT DATA
Randstad Holding
Sopra Steria
StarTek
Syntel
Tata Consultancy Services
TriNet
Wipro
WNS Global Services

Market segment by Type, the product can be split into
Human Resource
E-Commerce
Finance And Accounting
Customer Care
Sales & Marketing
Others

Market segment by Application, split into
BFSI
Telecom & IT
Healthcare
Automotive
Manufacturing
Food And Beverage
Power & Energy
Consumer Electronics
Others

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Cloud Based BPO status, future forecast, growth opportunity, key market and key players.
To present the Cloud Based BPO development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Cloud Based BPO are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Cloud Based BPO Market Size Growth Rate by Type (2014-2025)
1.4.2 Human Resource
1.4.3 E-Commerce
1.4.4 Finance And Accounting
1.4.5 Customer Care
1.4.6 Sales & Marketing
1.4.7 Others
1.5 Market by Application
1.5.1 Global Cloud Based BPO Market Share by Application (2014-2025)
1.5.2 BFSI
1.5.3 Telecom & IT
1.5.4 Healthcare
1.5.5 Automotive
1.5.6 Manufacturing
1.5.7 Food And Beverage
1.5.8 Power & Energy
1.5.9 Consumer Electronics
1.5.10 Others
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Cloud Based BPO Market Size
2.2 Cloud Based BPO Growth Trends by Regions
2.2.1 Cloud Based BPO Market Size by Regions (2014-2025)
2.2.2 Cloud Based BPO Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 Cloud Based BPO Market Size by Manufacturers
3.1.1 Global Cloud Based BPO Revenue by Manufacturers (2014-2019)
3.1.2 Global Cloud Based BPO Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global Cloud Based BPO Market Concentration Ratio (CR5 and HHI)
3.2 Cloud Based BPO Key Players Head office and Area Served
3.3 Key Players Cloud Based BPO Product/Solution/Service
3.4 Date of Enter into Cloud Based BPO Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Cloud Based BPO Market Size by Type (2014-2019)
4.2 Global Cloud Based BPO Market Size by Application (2014-2019)

5 United States
5.1 United States Cloud Based BPO Market Size (2014-2019)
5.2 Cloud Based BPO Key Players in United States
5.3 United States Cloud Based BPO Market Size by Type
5.4 United States Cloud Based BPO Market Size by Application

6 Europe
6.1 Europe Cloud Based BPO Market Size (2014-2019)
6.2 Cloud Based BPO Key Players in Europe
6.3 Europe Cloud Based BPO Market Size by Type
6.4 Europe Cloud Based BPO Market Size by Application

7 China
7.1 China Cloud Based BPO Market Size (2014-2019)
7.2 Cloud Based BPO Key Players in China
7.3 China Cloud Based BPO Market Size by Type
7.4 China Cloud Based BPO Market Size by Application

8 Japan
8.1 Japan Cloud Based BPO Market Size (2014-2019)
8.2 Cloud Based BPO Key Players in Japan
8.3 Japan Cloud Based BPO Market Size by Type
8.4 Japan Cloud Based BPO Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Cloud Based BPO Market Size (2014-2019)
9.2 Cloud Based BPO Key Players in Southeast Asia
9.3 Southeast Asia Cloud Based BPO Market Size by Type
9.4 Southeast Asia Cloud Based BPO Market Size by Application

10 India
10.1 India Cloud Based BPO Market Size (2014-2019)
10.2 Cloud Based BPO Key Players in India
10.3 India Cloud Based BPO Market Size by Type
10.4 India Cloud Based BPO Market Size by Application

11 Central & South America
11.1 Central & South America Cloud Based BPO Market Size (2014-2019)
11.2 Cloud Based BPO Key Players in Central & South America
11.3 Central & South America Cloud Based BPO Market Size by Type
11.4 Central & South America Cloud Based BPO Market Size by Application

12 International Players Profiles
12.1 Accenture
12.1.1 Accenture Company Details
12.1.2 Company Description and Business Overview
12.1.3 Cloud Based BPO Introduction
12.1.4 Accenture Revenue in Cloud Based BPO Business (2014-2019)
12.1.5 Accenture Recent Development
12.2 Aon Hewitt
12.2.1 Aon Hewitt Company Details
12.2.2 Company Description and Business Overview
12.2.3 Cloud Based BPO Introduction
12.2.4 Aon Hewitt Revenue in Cloud Based BPO Business (2014-2019)
12.2.5 Aon Hewitt Recent Development
12.3 Automatic Data Processing
12.3.1 Automatic Data Processing Company Details
12.3.2 Company Description and Business Overview
12.3.3 Cloud Based BPO Introduction
12.3.4 Automatic Data Processing Revenue in Cloud Based BPO Business (2014-2019)
12.3.5 Automatic Data Processing Recent Development
12.4 Capgemini
12.4.1 Capgemini Company Details
12.4.2 Company Description and Business Overview
12.4.3 Cloud Based BPO Introduction
12.4.4 Capgemini Revenue in Cloud Based BPO Business (2014-2019)
12.4.5 Capgemini Recent Development
12.5 Capita
12.5.1 Capita Company Details
12.5.2 Company Description and Business Overview
12.5.3 Cloud Based BPO Introduction
12.5.4 Capita Revenue in Cloud Based BPO Business (2014-2019)
12.5.5 Capita Recent Development
12.6 Ceridian HCM
12.6.1 Ceridian HCM Company Details
12.6.2 Company Description and Business Overview
12.6.3 Cloud Based BPO Introduction
12.6.4 Ceridian HCM Revenue in Cloud Based BPO Business (2014-2019)
12.6.5 Ceridian HCM Recent Development
12.7 CGI
12.7.1 CGI Company Details
12.7.2 Company Description and Business Overview
12.7.3 Cloud Based BPO Introduction
12.7.4 CGI Revenue in Cloud Based BPO Business (2014-2019)
12.7.5 CGI Recent Development
12.8 Cognizant Technology Solutions
12.8.1 Cognizant Technology Solutions Company Details
12.8.2 Company Description and Business Overview
12.8.3 Cloud Based BPO Introduction
12.8.4 Cognizant Technology Solutions Revenue in Cloud Based BPO Business (2014-2019)
12.8.5 Cognizant Technology Solutions Recent Development
12.9 Computer Sciences
12.9.1 Computer Sciences Company Details
12.9.2 Company Description and Business Overview
12.9.3 Cloud Based BPO Introduction
12.9.4 Computer Sciences Revenue in Cloud Based BPO Business (2014-2019)
12.9.5 Computer Sciences Recent Development
12.10 EXLService Holdings
12.10.1 EXLService Holdings Company Details
12.10.2 Company Description and Business Overview
12.10.3 Cloud Based BPO Introduction
12.10.4 EXLService Holdings Revenue in Cloud Based BPO Business (2014-2019)
12.10.5 EXLService Holdings Recent Development
12.11 Genpact
12.12 Infosys BPO
12.13 International Business Machines
12.14 KARVY Global Services
12.15 NGA Human Resources
12.16 NTT DATA
12.17 Randstad Holding
12.18 Sopra Steria
12.19 StarTek
12.20 Syntel
12.21 Tata Consultancy Services
12.22 TriNet
12.23 Wipro
12.24 WNS Global Services

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details