Global Cloud-based BPO Market Size, Status, Research and Forecast 2019-2025

Published On: Jul 2019

Format: PDF

Publisher: QY Research

Pages: 105

Report ID: 4150

The Cloud BPO offers various types of services for different sectors such as human resource, e-commerce, finance and accounting, customer care, sales & marketing and others.
High adoption of cloud computing in different regions is providing significant opportunities for the providers of cloud BPO services to increase the market share in the regions. 
In 2018, the global Cloud-based BPO market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Cloud-based BPO status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Cloud-based BPO development in United States, Europe and China.

The key players covered in this study
Firstsource Solutions
WNS
Infosys
HCL Technologies
Genpact
Capgemini
Atos
Tata Consultancy Services
DXC Technology
Sungard
Accenture
ADP
IBM
Oracle
SAP
Xerox
HPE

Market segment by Type, the product can be split into
Human Resource
E-Commerce
Finance And Accounting
Customer Care
Sales & Marketing
Others

Market segment by Application, split into
BFSI
Telecom & IT
Healthcare
Automotive
Manufacturing
Food And Beverage
Power & Energy
Consumer Electronics
Others

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Cloud-based BPO status, future forecast, growth opportunity, key market and key players.
To present the Cloud-based BPO development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Cloud-based BPO are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Cloud-based BPO Market Size Growth Rate by Type (2014-2025)
1.4.2 Human Resource
1.4.3 E-Commerce
1.4.4 Finance And Accounting
1.4.5 Customer Care
1.4.6 Sales & Marketing
1.4.7 Others
1.5 Market by Application
1.5.1 Global Cloud-based BPO Market Share by Application (2014-2025)
1.5.2 BFSI
1.5.3 Telecom & IT
1.5.4 Healthcare
1.5.5 Automotive
1.5.6 Manufacturing
1.5.7 Food And Beverage
1.5.8 Power & Energy
1.5.9 Consumer Electronics
1.5.10 Others
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Cloud-based BPO Market Size
2.2 Cloud-based BPO Growth Trends by Regions
2.2.1 Cloud-based BPO Market Size by Regions (2014-2025)
2.2.2 Cloud-based BPO Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 Cloud-based BPO Market Size by Manufacturers
3.1.1 Global Cloud-based BPO Revenue by Manufacturers (2014-2019)
3.1.2 Global Cloud-based BPO Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global Cloud-based BPO Market Concentration Ratio (CR5 and HHI)
3.2 Cloud-based BPO Key Players Head office and Area Served
3.3 Key Players Cloud-based BPO Product/Solution/Service
3.4 Date of Enter into Cloud-based BPO Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Cloud-based BPO Market Size by Type (2014-2019)
4.2 Global Cloud-based BPO Market Size by Application (2014-2019)

5 United States
5.1 United States Cloud-based BPO Market Size (2014-2019)
5.2 Cloud-based BPO Key Players in United States
5.3 United States Cloud-based BPO Market Size by Type
5.4 United States Cloud-based BPO Market Size by Application

6 Europe
6.1 Europe Cloud-based BPO Market Size (2014-2019)
6.2 Cloud-based BPO Key Players in Europe
6.3 Europe Cloud-based BPO Market Size by Type
6.4 Europe Cloud-based BPO Market Size by Application

7 China
7.1 China Cloud-based BPO Market Size (2014-2019)
7.2 Cloud-based BPO Key Players in China
7.3 China Cloud-based BPO Market Size by Type
7.4 China Cloud-based BPO Market Size by Application

8 Japan
8.1 Japan Cloud-based BPO Market Size (2014-2019)
8.2 Cloud-based BPO Key Players in Japan
8.3 Japan Cloud-based BPO Market Size by Type
8.4 Japan Cloud-based BPO Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Cloud-based BPO Market Size (2014-2019)
9.2 Cloud-based BPO Key Players in Southeast Asia
9.3 Southeast Asia Cloud-based BPO Market Size by Type
9.4 Southeast Asia Cloud-based BPO Market Size by Application

10 India
10.1 India Cloud-based BPO Market Size (2014-2019)
10.2 Cloud-based BPO Key Players in India
10.3 India Cloud-based BPO Market Size by Type
10.4 India Cloud-based BPO Market Size by Application

11 Central & South America
11.1 Central & South America Cloud-based BPO Market Size (2014-2019)
11.2 Cloud-based BPO Key Players in Central & South America
11.3 Central & South America Cloud-based BPO Market Size by Type
11.4 Central & South America Cloud-based BPO Market Size by Application

12 International Players Profiles
12.1 Firstsource Solutions
12.1.1 Firstsource Solutions Company Details
12.1.2 Company Description and Business Overview
12.1.3 Cloud-based BPO Introduction
12.1.4 Firstsource Solutions Revenue in Cloud-based BPO Business (2014-2019)
12.1.5 Firstsource Solutions Recent Development
12.2 WNS
12.2.1 WNS Company Details
12.2.2 Company Description and Business Overview
12.2.3 Cloud-based BPO Introduction
12.2.4 WNS Revenue in Cloud-based BPO Business (2014-2019)
12.2.5 WNS Recent Development
12.3 Infosys
12.3.1 Infosys Company Details
12.3.2 Company Description and Business Overview
12.3.3 Cloud-based BPO Introduction
12.3.4 Infosys Revenue in Cloud-based BPO Business (2014-2019)
12.3.5 Infosys Recent Development
12.4 HCL Technologies
12.4.1 HCL Technologies Company Details
12.4.2 Company Description and Business Overview
12.4.3 Cloud-based BPO Introduction
12.4.4 HCL Technologies Revenue in Cloud-based BPO Business (2014-2019)
12.4.5 HCL Technologies Recent Development
12.5 Genpact
12.5.1 Genpact Company Details
12.5.2 Company Description and Business Overview
12.5.3 Cloud-based BPO Introduction
12.5.4 Genpact Revenue in Cloud-based BPO Business (2014-2019)
12.5.5 Genpact Recent Development
12.6 Capgemini
12.6.1 Capgemini Company Details
12.6.2 Company Description and Business Overview
12.6.3 Cloud-based BPO Introduction
12.6.4 Capgemini Revenue in Cloud-based BPO Business (2014-2019)
12.6.5 Capgemini Recent Development
12.7 Atos
12.7.1 Atos Company Details
12.7.2 Company Description and Business Overview
12.7.3 Cloud-based BPO Introduction
12.7.4 Atos Revenue in Cloud-based BPO Business (2014-2019)
12.7.5 Atos Recent Development
12.8 Tata Consultancy Services
12.8.1 Tata Consultancy Services Company Details
12.8.2 Company Description and Business Overview
12.8.3 Cloud-based BPO Introduction
12.8.4 Tata Consultancy Services Revenue in Cloud-based BPO Business (2014-2019)
12.8.5 Tata Consultancy Services Recent Development
12.9 DXC Technology
12.9.1 DXC Technology Company Details
12.9.2 Company Description and Business Overview
12.9.3 Cloud-based BPO Introduction
12.9.4 DXC Technology Revenue in Cloud-based BPO Business (2014-2019)
12.9.5 DXC Technology Recent Development
12.10 Sungard
12.10.1 Sungard Company Details
12.10.2 Company Description and Business Overview
12.10.3 Cloud-based BPO Introduction
12.10.4 Sungard Revenue in Cloud-based BPO Business (2014-2019)
12.10.5 Sungard Recent Development
12.11 Accenture
12.12 ADP
12.13 IBM
12.14 Oracle
12.15 SAP
12.16 Xerox
12.17 HPE

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details