Global IT Service Management Market Size, Status and Forecast 2019-2025

Published On: Jun 2019

Format: PDF

Publisher: QY Research

Pages: 92

Report ID: 1352

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
The increasing number of employees who are using personal IT technological devices at workplace is the main factor behind this growth.
In 2018, the global IT Service Management market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global IT Service Management status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management development in United States, Europe and China.

The key players covered in this study
IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP
CA

Market segment by Type, the product can be split into
Configuration Management
IT Asset Management
DBMS Management

Market segment by Application, split into
IT & Telecommunication
Healthcare
Media & Entertainment
Retail
BFSI

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global IT Service Management status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of IT Service Management are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global IT Service Management Market Size Growth Rate by Type (2014-2025)
1.4.2 Configuration Management
1.4.3 IT Asset Management
1.4.4 DBMS Management
1.5 Market by Application
1.5.1 Global IT Service Management Market Share by Application (2014-2025)
1.5.2 IT & Telecommunication
1.5.3 Healthcare
1.5.4 Media & Entertainment
1.5.5 Retail
1.5.6 BFSI
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 IT Service Management Market Size
2.2 IT Service Management Growth Trends by Regions
2.2.1 IT Service Management Market Size by Regions (2014-2025)
2.2.2 IT Service Management Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 IT Service Management Market Size by Manufacturers
3.1.1 Global IT Service Management Revenue by Manufacturers (2014-2019)
3.1.2 Global IT Service Management Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global IT Service Management Market Concentration Ratio (CR5 and HHI)
3.2 IT Service Management Key Players Head office and Area Served
3.3 Key Players IT Service Management Product/Solution/Service
3.4 Date of Enter into IT Service Management Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global IT Service Management Market Size by Type (2014-2019)
4.2 Global IT Service Management Market Size by Application (2014-2019)

5 United States
5.1 United States IT Service Management Market Size (2014-2019)
5.2 IT Service Management Key Players in United States
5.3 United States IT Service Management Market Size by Type
5.4 United States IT Service Management Market Size by Application

6 Europe
6.1 Europe IT Service Management Market Size (2014-2019)
6.2 IT Service Management Key Players in Europe
6.3 Europe IT Service Management Market Size by Type
6.4 Europe IT Service Management Market Size by Application

7 China
7.1 China IT Service Management Market Size (2014-2019)
7.2 IT Service Management Key Players in China
7.3 China IT Service Management Market Size by Type
7.4 China IT Service Management Market Size by Application

8 Japan
8.1 Japan IT Service Management Market Size (2014-2019)
8.2 IT Service Management Key Players in Japan
8.3 Japan IT Service Management Market Size by Type
8.4 Japan IT Service Management Market Size by Application

9 Southeast Asia
9.1 Southeast Asia IT Service Management Market Size (2014-2019)
9.2 IT Service Management Key Players in Southeast Asia
9.3 Southeast Asia IT Service Management Market Size by Type
9.4 Southeast Asia IT Service Management Market Size by Application

10 India
10.1 India IT Service Management Market Size (2014-2019)
10.2 IT Service Management Key Players in India
10.3 India IT Service Management Market Size by Type
10.4 India IT Service Management Market Size by Application

11 Central & South America
11.1 Central & South America IT Service Management Market Size (2014-2019)
11.2 IT Service Management Key Players in Central & South America
11.3 Central & South America IT Service Management Market Size by Type
11.4 Central & South America IT Service Management Market Size by Application

12 International Players Profiles
12.1 IBM
12.1.1 IBM Company Details
12.1.2 Company Description and Business Overview
12.1.3 IT Service Management Introduction
12.1.4 IBM Revenue in IT Service Management Business (2014-2019)
12.1.5 IBM Recent Development
12.2 Absolute Software
12.2.1 Absolute Software Company Details
12.2.2 Company Description and Business Overview
12.2.3 IT Service Management Introduction
12.2.4 Absolute Software Revenue in IT Service Management Business (2014-2019)
12.2.5 Absolute Software Recent Development
12.3 Microsoft
12.3.1 Microsoft Company Details
12.3.2 Company Description and Business Overview
12.3.3 IT Service Management Introduction
12.3.4 Microsoft Revenue in IT Service Management Business (2014-2019)
12.3.5 Microsoft Recent Development
12.4 Axios Systems
12.4.1 Axios Systems Company Details
12.4.2 Company Description and Business Overview
12.4.3 IT Service Management Introduction
12.4.4 Axios Systems Revenue in IT Service Management Business (2014-2019)
12.4.5 Axios Systems Recent Development
12.5 Cherwell Software
12.5.1 Cherwell Software Company Details
12.5.2 Company Description and Business Overview
12.5.3 IT Service Management Introduction
12.5.4 Cherwell Software Revenue in IT Service Management Business (2014-2019)
12.5.5 Cherwell Software Recent Development
12.6 Citrix Systems
12.6.1 Citrix Systems Company Details
12.6.2 Company Description and Business Overview
12.6.3 IT Service Management Introduction
12.6.4 Citrix Systems Revenue in IT Service Management Business (2014-2019)
12.6.5 Citrix Systems Recent Development
12.7 Compuware
12.7.1 Compuware Company Details
12.7.2 Company Description and Business Overview
12.7.3 IT Service Management Introduction
12.7.4 Compuware Revenue in IT Service Management Business (2014-2019)
12.7.5 Compuware Recent Development
12.8 EMC
12.8.1 EMC Company Details
12.8.2 Company Description and Business Overview
12.8.3 IT Service Management Introduction
12.8.4 EMC Revenue in IT Service Management Business (2014-2019)
12.8.5 EMC Recent Development
12.9 IVANTI
12.9.1 IVANTI Company Details
12.9.2 Company Description and Business Overview
12.9.3 IT Service Management Introduction
12.9.4 IVANTI Revenue in IT Service Management Business (2014-2019)
12.9.5 IVANTI Recent Development
12.10 Service Now
12.10.1 Service Now Company Details
12.10.2 Company Description and Business Overview
12.10.3 IT Service Management Introduction
12.10.4 Service Now Revenue in IT Service Management Business (2014-2019)
12.10.5 Service Now Recent Development
12.11 BMC Software
12.12 HP
12.13 CA

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details