Global Loyalty Management Market Size, Status and Forecast 2019-2025

Published On: Jul 2019

Format: PDF

Publisher: QY Research

Pages: 93

Report ID: 5299

Loyalty management deals with designing of rewards to consumers for past purchase as well as provides them incentives with an objective to make future purchase. Rewards program aims at providing strong value to the customers followed by improved customer penetration, cross selling and retention. A loyalty management system consists of operational parameters which include funding options, program design and transaction types among others. In addition, it also includes various value parameters such as redemption thresholds, redemption options and earn rates. Many organizations are focusing on spending on loyalty programs owing to their offerings. The offerings include expansion of coverage to daily consumer spending, innovative rewards leading to an increase in scope for consumer response and retention followed by collaboration opportunities for enhanced services .Loyalty management software tools basically aims at building successful loyalty program for business and individual customers. Key enterprises are focusing on implementing these tools with an objective to maintain high customer satisfaction, by providing specialized loyalty programs which includes special auctions, lotteries, coupons or benefits through one platform.
Nowadays, there are three mainly types of Loyalty Management, including Customer Loyalty, Employee Retention and Channel Loyalty. And Customer Loyalty is the main type for Loyalty Management, and the Customer Loyalty reached a sales value of approximately 1330.99 M USD in 2017, with 66.76% of global sales volume.
In 2018, the global Loyalty Management market size was 1990 million US$ and it is expected to reach 6960 million US$ by the end of 2025, with a CAGR of 16.9% during 2019-2025.

This report focuses on the global Loyalty Management status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Loyalty Management development in United States, Europe and China.

The key players covered in this study
Alliance Data Systems Corporation
Oracle Corporation
IBM Corporation
Aimia Inc
SAP SE
Maritz Holdings Inc.
Fidelity Information Services
Bond Brand Loyalty
Brierley+Partners
ICF International
Kobie Marketing
Tibco Software
Comarch

Market segment by Type, the product can be split into
Customer Loyalty
Employee Retention
Channel Loyalty

Market segment by Application, split into
BFSI
Travel & Hospitality
Consumer Goods & Retail
Other

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Loyalty Management status, future forecast, growth opportunity, key market and key players.
To present the Loyalty Management development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Loyalty Management are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Loyalty Management Market Size Growth Rate by Type (2014-2025)
1.4.2 Customer Loyalty
1.4.3 Employee Retention
1.4.4 Channel Loyalty
1.5 Market by Application
1.5.1 Global Loyalty Management Market Share by Application (2014-2025)
1.5.2 BFSI
1.5.3 Travel & Hospitality
1.5.4 Consumer Goods & Retail
1.5.5 Other
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Loyalty Management Market Size
2.2 Loyalty Management Growth Trends by Regions
2.2.1 Loyalty Management Market Size by Regions (2014-2025)
2.2.2 Loyalty Management Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 Loyalty Management Market Size by Manufacturers
3.1.1 Global Loyalty Management Revenue by Manufacturers (2014-2019)
3.1.2 Global Loyalty Management Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global Loyalty Management Market Concentration Ratio (CR5 and HHI)
3.2 Loyalty Management Key Players Head office and Area Served
3.3 Key Players Loyalty Management Product/Solution/Service
3.4 Date of Enter into Loyalty Management Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Loyalty Management Market Size by Type (2014-2019)
4.2 Global Loyalty Management Market Size by Application (2014-2019)

5 United States
5.1 United States Loyalty Management Market Size (2014-2019)
5.2 Loyalty Management Key Players in United States
5.3 United States Loyalty Management Market Size by Type
5.4 United States Loyalty Management Market Size by Application

6 Europe
6.1 Europe Loyalty Management Market Size (2014-2019)
6.2 Loyalty Management Key Players in Europe
6.3 Europe Loyalty Management Market Size by Type
6.4 Europe Loyalty Management Market Size by Application

7 China
7.1 China Loyalty Management Market Size (2014-2019)
7.2 Loyalty Management Key Players in China
7.3 China Loyalty Management Market Size by Type
7.4 China Loyalty Management Market Size by Application

8 Japan
8.1 Japan Loyalty Management Market Size (2014-2019)
8.2 Loyalty Management Key Players in Japan
8.3 Japan Loyalty Management Market Size by Type
8.4 Japan Loyalty Management Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Loyalty Management Market Size (2014-2019)
9.2 Loyalty Management Key Players in Southeast Asia
9.3 Southeast Asia Loyalty Management Market Size by Type
9.4 Southeast Asia Loyalty Management Market Size by Application

10 India
10.1 India Loyalty Management Market Size (2014-2019)
10.2 Loyalty Management Key Players in India
10.3 India Loyalty Management Market Size by Type
10.4 India Loyalty Management Market Size by Application

11 Central & South America
11.1 Central & South America Loyalty Management Market Size (2014-2019)
11.2 Loyalty Management Key Players in Central & South America
11.3 Central & South America Loyalty Management Market Size by Type
11.4 Central & South America Loyalty Management Market Size by Application

12 International Players Profiles
12.1 Alliance Data Systems Corporation
12.1.1 Alliance Data Systems Corporation Company Details
12.1.2 Company Description and Business Overview
12.1.3 Loyalty Management Introduction
12.1.4 Alliance Data Systems Corporation Revenue in Loyalty Management Business (2014-2019)
12.1.5 Alliance Data Systems Corporation Recent Development
12.2 Oracle Corporation
12.2.1 Oracle Corporation Company Details
12.2.2 Company Description and Business Overview
12.2.3 Loyalty Management Introduction
12.2.4 Oracle Corporation Revenue in Loyalty Management Business (2014-2019)
12.2.5 Oracle Corporation Recent Development
12.3 IBM Corporation
12.3.1 IBM Corporation Company Details
12.3.2 Company Description and Business Overview
12.3.3 Loyalty Management Introduction
12.3.4 IBM Corporation Revenue in Loyalty Management Business (2014-2019)
12.3.5 IBM Corporation Recent Development
12.4 Aimia Inc
12.4.1 Aimia Inc Company Details
12.4.2 Company Description and Business Overview
12.4.3 Loyalty Management Introduction
12.4.4 Aimia Inc Revenue in Loyalty Management Business (2014-2019)
12.4.5 Aimia Inc Recent Development
12.5 SAP SE
12.5.1 SAP SE Company Details
12.5.2 Company Description and Business Overview
12.5.3 Loyalty Management Introduction
12.5.4 SAP SE Revenue in Loyalty Management Business (2014-2019)
12.5.5 SAP SE Recent Development
12.6 Maritz Holdings Inc.
12.6.1 Maritz Holdings Inc. Company Details
12.6.2 Company Description and Business Overview
12.6.3 Loyalty Management Introduction
12.6.4 Maritz Holdings Inc. Revenue in Loyalty Management Business (2014-2019)
12.6.5 Maritz Holdings Inc. Recent Development
12.7 Fidelity Information Services
12.7.1 Fidelity Information Services Company Details
12.7.2 Company Description and Business Overview
12.7.3 Loyalty Management Introduction
12.7.4 Fidelity Information Services Revenue in Loyalty Management Business (2014-2019)
12.7.5 Fidelity Information Services Recent Development
12.8 Bond Brand Loyalty
12.8.1 Bond Brand Loyalty Company Details
12.8.2 Company Description and Business Overview
12.8.3 Loyalty Management Introduction
12.8.4 Bond Brand Loyalty Revenue in Loyalty Management Business (2014-2019)
12.8.5 Bond Brand Loyalty Recent Development
12.9 Brierley+Partners
12.9.1 Brierley+Partners Company Details
12.9.2 Company Description and Business Overview
12.9.3 Loyalty Management Introduction
12.9.4 Brierley+Partners Revenue in Loyalty Management Business (2014-2019)
12.9.5 Brierley+Partners Recent Development
12.10 ICF International
12.10.1 ICF International Company Details
12.10.2 Company Description and Business Overview
12.10.3 Loyalty Management Introduction
12.10.4 ICF International Revenue in Loyalty Management Business (2014-2019)
12.10.5 ICF International Recent Development
12.11 Kobie Marketing
12.12 Tibco Software
12.13 Comarch

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details