Global Pharmaceutical Customer Relationship Management (CRM) Software Market Size, Status and Forecast 2019-2025

Published On: Jun 2019

Format: PDF

Publisher: QY Research

Pages: 92

Report ID: 1022

Customer Relationship Management (CRM) is a strategy adopted by organizations to manage relationship with existing customers and develop interaction with potential ones. CRM software solution is engaged by pharmaceutical companies to streamline business processes, manage relationship with customers, and reduce expenditures incurred in managing customer services.
Although the on-premise segment accounted for the leading market share in 2017, the cloud segment is anticipated to expand at a higher rate during the forecast period. By cloud mode of delivery, the global pharmaceutical customer relationship management software market can be classified into public, private, and others.
The pharmaceutical organizations segment held the dominant share of the market in 2017, while the contract research organizations segment is anticipated to expand at a significant rate during the forecast period.
The U.S. is the leading market for the global pharmaceutical industry. Pharmaceutical companies in the U.S. conduct more than 52% of the total pharmaceutical research and development activities in the world. Robust research and development activities, increasing number of pharmaceutical companies, high rate of adoption of the customer relationship management software in health care, presence of major market players, and significant expenditure on the health care IT industry are expected to propel the pharmaceutical customer relationship management software market in North America. Europe held the second-leading share of the global pharmaceutical customer relationship management software market in 2017. The market in the region is anticipated to grow at a significant rate during the forecast period, owing to the emergence of contract research organizations in Eastern Europe, strong pharmaceutical research activities, presence of leading companies, technological advancements, and high rate of adoption of information technology in the pharmaceutical sector in Western Europe. Asia Pacific accounted for the third dominant share of the global pharmaceutical customer relationship management software market in 2017.
In 2018, the global Pharmaceutical Customer Relationship Management (CRM) Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Pharmaceutical Customer Relationship Management (CRM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Pharmaceutical Customer Relationship Management (CRM) Software development in United States, Europe and China.

The key players covered in this study
Adjetter
Medismo Technologies
Actis Sales Technologies
Synergistix
SoftDent
Bpm'online
Avidian Technologies Veeva Systems
CRMNXT
StayinFront

Market segment by Type, the product can be split into
On-Premise
Cloud

Market segment by Application, split into
Pharmaceutical Organizations
Contract Research Organizations
Others

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Pharmaceutical Customer Relationship Management (CRM) Software status, future forecast, growth opportunity, key market and key players.
To present the Pharmaceutical Customer Relationship Management (CRM) Software development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Pharmaceutical Customer Relationship Management (CRM) Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Pharmaceutical Customer Relationship Management (CRM) Software Market Size Growth Rate by Type (2014-2025)
1.4.2 On-Premise
1.4.3 Cloud
1.5 Market by Application
1.5.1 Global Pharmaceutical Customer Relationship Management (CRM) Software Market Share by Application (2014-2025)
1.5.2 Pharmaceutical Organizations
1.5.3 Contract Research Organizations
1.5.4 Others
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Pharmaceutical Customer Relationship Management (CRM) Software Market Size
2.2 Pharmaceutical Customer Relationship Management (CRM) Software Growth Trends by Regions
2.2.1 Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Regions (2014-2025)
2.2.2 Pharmaceutical Customer Relationship Management (CRM) Software Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities

3 Market Share by Key Players
3.1 Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Manufacturers
3.1.1 Global Pharmaceutical Customer Relationship Management (CRM) Software Revenue by Manufacturers (2014-2019)
3.1.2 Global Pharmaceutical Customer Relationship Management (CRM) Software Revenue Market Share by Manufacturers (2014-2019)
3.1.3 Global Pharmaceutical Customer Relationship Management (CRM) Software Market Concentration Ratio (CR5 and HHI)
3.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players Head office and Area Served
3.3 Key Players Pharmaceutical Customer Relationship Management (CRM) Software Product/Solution/Service
3.4 Date of Enter into Pharmaceutical Customer Relationship Management (CRM) Software Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type (2014-2019)
4.2 Global Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application (2014-2019)

5 United States
5.1 United States Pharmaceutical Customer Relationship Management (CRM) Software Market Size (2014-2019)
5.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players in United States
5.3 United States Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type
5.4 United States Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application

6 Europe
6.1 Europe Pharmaceutical Customer Relationship Management (CRM) Software Market Size (2014-2019)
6.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players in Europe
6.3 Europe Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type
6.4 Europe Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application

7 China
7.1 China Pharmaceutical Customer Relationship Management (CRM) Software Market Size (2014-2019)
7.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players in China
7.3 China Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type
7.4 China Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application

8 Japan
8.1 Japan Pharmaceutical Customer Relationship Management (CRM) Software Market Size (2014-2019)
8.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players in Japan
8.3 Japan Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type
8.4 Japan Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Pharmaceutical Customer Relationship Management (CRM) Software Market Size (2014-2019)
9.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players in Southeast Asia
9.3 Southeast Asia Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type
9.4 Southeast Asia Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application

10 India
10.1 India Pharmaceutical Customer Relationship Management (CRM) Software Market Size (2014-2019)
10.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players in India
10.3 India Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type
10.4 India Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application

11 Central & South America
11.1 Central & South America Pharmaceutical Customer Relationship Management (CRM) Software Market Size (2014-2019)
11.2 Pharmaceutical Customer Relationship Management (CRM) Software Key Players in Central & South America
11.3 Central & South America Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Type
11.4 Central & South America Pharmaceutical Customer Relationship Management (CRM) Software Market Size by Application

12 International Players Profiles
12.1 Adjetter
12.1.1 Adjetter Company Details
12.1.2 Company Description and Business Overview
12.1.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.1.4 Adjetter Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.1.5 Adjetter Recent Development
12.2 Medismo Technologies
12.2.1 Medismo Technologies Company Details
12.2.2 Company Description and Business Overview
12.2.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.2.4 Medismo Technologies Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.2.5 Medismo Technologies Recent Development
12.3 Actis Sales Technologies
12.3.1 Actis Sales Technologies Company Details
12.3.2 Company Description and Business Overview
12.3.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.3.4 Actis Sales Technologies Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.3.5 Actis Sales Technologies Recent Development
12.4 Synergistix
12.4.1 Synergistix Company Details
12.4.2 Company Description and Business Overview
12.4.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.4.4 Synergistix Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.4.5 Synergistix Recent Development
12.5 SoftDent
12.5.1 SoftDent Company Details
12.5.2 Company Description and Business Overview
12.5.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.5.4 SoftDent Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.5.5 SoftDent Recent Development
12.6 Bpm'online
12.6.1 Bpm'online Company Details
12.6.2 Company Description and Business Overview
12.6.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.6.4 Bpm'online Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.6.5 Bpm'online Recent Development
12.7 Avidian Technologies Veeva Systems
12.7.1 Avidian Technologies Veeva Systems Company Details
12.7.2 Company Description and Business Overview
12.7.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.7.4 Avidian Technologies Veeva Systems Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.7.5 Avidian Technologies Veeva Systems Recent Development
12.8 CRMNXT
12.8.1 CRMNXT Company Details
12.8.2 Company Description and Business Overview
12.8.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.8.4 CRMNXT Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.8.5 CRMNXT Recent Development
12.9 StayinFront
12.9.1 StayinFront Company Details
12.9.2 Company Description and Business Overview
12.9.3 Pharmaceutical Customer Relationship Management (CRM) Software Introduction
12.9.4 StayinFront Revenue in Pharmaceutical Customer Relationship Management (CRM) Software Business (2014-2019)
12.9.5 StayinFront Recent Development

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2019-2025)
13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details